বাংলা
Privacy Policy
Contents
Your Privacy Matters
We are committed to protecting your financial data and personal information. This policy explains how we collect, use, and safeguard your data.1. Introduction
Cashbook Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial management platform.
Please read this Privacy Policy carefully. By accessing or using Cashbook Digital, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined here.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
Account Information
- Full name and contact details
- Email address
- Mobile number
- Business information
- Profile preferences
Authentication Data
- Login credentials
- Verification codes
- Authentication tokens
- Security questions
2.2 Financial Data
To provide our core services, we process:
| Data Type | Purpose | Sensitivity |
|---|---|---|
| Transaction Records | Income/expense tracking, reporting | High |
| Business Information | Multi-business management | High |
| Contact Details | Customer/supplier management | Medium |
| Financial Categories | Transaction organization | Medium |
2.3 Technical and Usage Data
We automatically collect:
- Log Data: IP address, browser type, pages visited
- Device Information: Device type, operating system, unique device identifiers
- Usage Patterns: Feature usage, session duration, interaction data
- Performance Data: Error reports, loading times, system performance
3. How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide Core Services | Financial data, account information | Contractual necessity |
| Customer Support | Contact details, usage data | Legitimate interest |
| Service Improvement | Usage patterns, technical data | Legitimate interest |
| Security & Fraud Prevention | Login data, device information | Legal obligation |
| Marketing Communications | Contact preferences, usage data | Consent |
| Legal Compliance | All relevant data | Legal obligation |
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Contractual Necessity
Processing necessary to fulfill our service agreement with you, including:
- Account creation and management
- Transaction processing
- Customer support
- Billing and payments
Legitimate Interests
Processing necessary for our legitimate business interests, including:
- Service improvement
- Security enhancement
- Analytics and reporting
- Marketing (with opt-out)
Legal Obligation
Processing necessary to comply with legal requirements:
- Tax reporting
- Regulatory compliance
- Law enforcement requests
Consent
Processing based on your explicit consent for:
- Marketing communications
- Optional data collection
- Third-party data sharing
5. Data Sharing and Disclosure
5.1 Service Providers
We share information with trusted service providers who assist in our operations:
- Cloud Hosting: AWS, Google Cloud
- Payment Processing: Stripe, PayPal
- Customer Support: Zendesk, Intercom
- Analytics: Google Analytics
- Communication: SendGrid, Twilio
- Monitoring: DataDog, New Relic
5.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- Regulatory investigations
- Protection of our rights or safety
5.3 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred to the new entity.
6. Data Security
We implement comprehensive security measures to protect your data:
Technical Measures
- End-to-end encryption
- SSL/TLS data transmission
- Regular security audits
- Intrusion detection systems
- Data backup and recovery
Organizational Measures
- Employee training
- Access controls
- Security policies
- Incident response plans
- Regular risk assessments
7. Data Retention
We retain your personal data only for as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 2 years | Service provision, legal requirements |
| Financial Transactions | 7 years | Tax and legal compliance |
| Marketing Data | Until consent withdrawn | Marketing purposes |
| Technical Logs | 1 year | Security, debugging |
8. Your Data Protection Rights
Depending on your location, you may have the following rights:
Access & Control
- Right to Access: Obtain a copy of your data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Delete your data ("Right to be Forgotten")
- Right to Restriction: Limit data processing
Portability & Objection
- Right to Portability: Receive data in machine-readable format
- Right to Object: Object to certain processing
- Withdraw Consent: Revoke consent at any time
- Lodge Complaint: File with supervisory authority
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- EU Standard Contractual Clauses
- Adequacy decisions
- Binding corporate rules
- Certification mechanisms
11. Children's Privacy
Cashbook Digital is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the new policy on this page
- Sending email notifications to registered users
- Updating the "Last Updated" date
- Displaying prominent notices within the service
Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Team
- Email: cashbookdigital@gmail.com
- Response Time: Within 48 hours
- Data Protection Officer: cashbookdigital@gmail.com
Other Methods
- Contact Form: Visit Contact Page
-
Mail: Cashbook Digital Privacy Office
Mirpur, Dhaka-1216,
Bangladesh